Terms of Use and Privacy

1. Introduction

This website, www.jawisoftbcd.com, is owned and operated by JaWiSoft BCD (Pty) Ltd, a company duly incorporated in terms of the Companies Act of the Republic of South Africa with company registration number 2022/688253/07.

2. Jurisdiction

The use of this website is governed by the applicable laws of the Republic of South Africa.

3. Cookies

This website uses cookies. For more information about Cookies, how it is used and how you can manage it, read this website’s Cookie Policy.

4. Information collected

4.1 Website visitors

This website collects the following information from visitors to this website:

  • IP address of the visitor and the visitor’s country inferred from the IP address;
  • Browser type used to view the website;
  • Operating system of the device used to view the website;
  • Technical specifications of the device used to view the website; and
  • Website usage data, collected via Google Analytics and the website hosting server.

Visitors to this website cannot be personally identified from the information collected by this website or when combined with other information in JaWiSoft BCD (Pty) Ltd’s possession.

4.2 Contacting us

When using this website to contact JaWiSoft BCD (Pty) Ltd, your email address and/or telephone number will be collected by us in order to respond to your contact.

You may voluntarily provide any other information in your communication with us, which may include personal information.

If you provide us with personal information of another person and you do not have the legal right to do so, we will delete the information.

4.3 Google Analytics

This website uses Google Analytics. Google Analytics collects non-personally identifiable data and information about website visitors and their behaviour online to help businesses improve their online marketing.

If you do not want Google Analytics to be used in your browser, you can install the Google Analytics Opt-out Browser Add-on.  This website also implements functionality that will only activate Google Analytics once you have consented on the website’s cookie banner.

To learn more about Google Analytics and its privacy practices, you can visit this page explaining the data gathering of Google Analytics and read Google’s Privacy Policy.

JaWiSoft BCD (Pty) Ltd only uses the non-personally identifiable data and information provided by Google Analytics and does not attempt to identify website visitors by combining it with other data sources.

5. Use and sharing of collected information

5.1 Website visitors

The non-personally identifiable information collected as per clause 4.1 will be used to monitor website traffic and usage for security purposes and to gauge the interest generated by the web pages and services on display.

This information is shared with Google and Afrihost.

5.2 Contacting us

JaWiSoft BCD (Pty) Ltd will use the information you provide when contacting us to: respond to your query; identify and research your business to determine its requirements and capabilities; and provide you with a proposed service contract.

We may share your information with our contracted specialists to better understand your requirements and what will be required to fulfil it.

If you send us an unsolicited email, message or call that does not relate to the use of our services, you agree that we may provide your contact details to our internet and telecommunication service provider(s) in order to blacklist you to ensure the efficient functioning of our communication channels.

5.3 Legal

JaWiSoft BCD (Pty) Ltd will share the information it collects when required by law to do so.

6. Information Officer

The Information Officer of JaWiSoft BCD (Pty) Ltd is Jacques Oostenbrink and can be contacted at legal@jawisoftbcd.com.

7. Your rights with regards to the collected information

In terms of the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA), you have the right to request access to, correction of, or deletion of your personal information.

7.1 Request for copy of personal information in our possession

To request a copy of your personal information in possession of JaWiSoft BCD (Pty) Ltd, contact the Information Officer at legal@jawisoftbcd.com.

Please note that requests for a copy of your personal information in possession of JaWiSoft BCD (Pty) Ltd will incur an administration fee of R500 excluding Value Added Tax that must be paid upfront. We do not mine for or buy client data and the only personal information of you that will be in our possession will be the personal information you provided to us, and may also include personal information you have published publicly (e.g. website). Thus you should already know what personal information we would possess of you.

7.2 Request for correction of personal information in our possession

If you notice an error in your personal information in possession of JaWiSoft BCD (Pty) Ltd, you may respond to the communication containing the error and request the correction thereof.

If the above does not resolve the matter, you may contact the Information Officer at legal@jawisoftbcd.com.

7.3 Request for deletion of personal information in our possession

To request the deletion of your personal information in possession of JaWiSoft BCD (Pty) Ltd, contact the Information Officer at legal@jawisoftbcd.com.

Please note that personal information that we cannot link to you, e.g. IP address, cannot be deleted. Personal information that has to be retained for legal reasons, e.g. tax invoices, will not be deleted until such time as there is no longer any legal reason to retain the information.

8. Services

Any services that you acquire from JaWiSoft BCD (Pty) Ltd will have its own contractual terms and privacy provisions and these Terms of Use and Privacy will not apply.

9. Effective date

These Terms of Use and Privacy is effective from 2 June 2025.